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PRIVACY POLICY AND COOKIE POLICY

PERSONAL DATA PROTECTION

In connection with implementation on 25 May 2018 of the General Data Protection Regulation adopted on 27 April 2016 by the European Parliament, which concerns the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter „GDPR”), I would like to inform you that you have the following rights connected with processing of your personal data by Vasco Electronics Sp. z o.o. S.K.A. Vasco Electronics has its registered office in Kraków, al. Pokoju 1/CTA/350.

1. Personal Data Controller

The controller of your personal data is Vasco Electronics sp. z o.o. SKA with its registered office in Kraków, Poland, at al. Pokoju 1, CTA/350, 31-548 Kraków.

You can contact us by electronic mail: gdpr@vasco-electronics.com

2. Your personal data will be processed for the following purposes:

  • evaluation of the service and provision of the service — pursuant to Article 6 par. 1 letter b) GDPR (necessary for the conclusion and/or performance of a contract);
  • consideration of a complaint — pursuant to Article 6 par. 1 letter b) GDPR (necessary for the conclusion and/or performance of a contract);
  • sending e-mail notifications about messages in the customer panel — pursuant to Article 6 par. 1 letter f) GDPR (legitimate interests pursued by the personal data controller); legitimate interests of the Company include notification of the customer about the steps taken in connection with performance of a service in order to make use of the service more comfortable;
  • telephone contacts concerning performance of the service — pursuant to Article 6 par. 1 letter a) GDPR (consent);
  • issuing an invoice and meeting other requirements arising from the provisions of tax law — pursuant to Article 6 par. 1 letter c) GDPR (necessary for compliance with a legal obligation to which the Company is subject);
  • storage of unpaid enquiries — pursuant to Article 6 par. 1 letter f) GDPR (legitimate interests of the personal data controller); legitimate interests of the Company include winning new customers and provision of a higher number of services;
  • granting discounts — pursuant to Article 6 par. 1 letter a) GDPR (consent);
  • establishment, exercise or defence of legal claims — pursuant to Article 6 par. 1 letter f) GDPR (legitimate interests of the personal data controller); legitimate interests of the Company include protection of the Company’s property;
  • possessing archives and evidence, in order to secure information which can be used to demonstrate the facts — pursuant to Article 6 par. 1 letter f) GDPR (legitimate interests of the personal data controller); legitimate interests of the Company include possession of information which are needed for example by state authorities;
  • analytical purposes, among others analyses of the data automatically collected using the website, including cookies — pursuant to Article 6 par. 1 letter f) GDPR (legitimate interests of the personal data controller); legitimate interests of the Company include gathering information about activities of the users;
  • website administration — pursuant to Article 6 par. 1 letter f) GDPR (legitimate interests of the personal data controller); legitimate interests of the Company include efficient website administration;
  • uploading comments to the website — pursuant to Article 6 par. 1 letter a) GDPR (consent);
  • the users adding opinions about the services — pursuant to Article 6 par. 1 letter a) GDPR (consent);

You can withdraw your consent any time provided that such withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

Provision of personal data is voluntary, however:

  • provision of such data as name and e-mail address is necessary for evaluation of the service and conclusion of the agreement (provision of the service will be impossible without that data);
  • provision of such data as name, e-mail address, order number is necessary for resolution of the complaint and in the case of money reimbursement - also provision of address of residence and bank account number (without that data, the complaint cannot be resolved and reimbursement cannot be made);
  • provision of such data as name and surname, company name, registered address, tax number is necessary for issuing of an invoice for the services and results from the provisions of law (invoices cannot be issued without that data);
  • provision of such data as name and e-mail address is necessary for granting a discount for the future services (the discount cannot be granted without that data).

3. Data recipients

Your personal data can be shared with our couriers, lawyers, payment service providers, hosting company, accounting company, insurance company, the company managing the ERP system, the company involved in customer service management, additionally, we can also be bound for example on the basis of the provisions of law to share your personal data with private and public entities.

4. No use of the personal data for automated decision-making.

Your personal data will not be used for automated decision-making, including profiling;

5. Transfers of personal data to third countries or international organisations

The Personal Data Controller does not forward your personal data to other countries, in particular outside the European Economic Area (which includes the European Union, Norway, Liechtenstein and Iceland), or to international organisations.

6. Personal data storage duration

Your personal data will be stored for the following periods:

  • duration of the agreement — in reference to personal data processed for the purpose of concluding and performing the agreement,
  • for the period of 3 years or 10 years + 1 year — in reference to personal data processed in order to establish, exercise or defend claims (the length of the period depends on whether both parties are entrepreneurs or not);
  • for the period of 6 months — in reference to personal data which were collected during evaluation of the service and the agreement was not concluded immediately, i.e. processing for the purpose of future conclusion of the agreement;
  • for the period of 5 years — in reference to personal data processed in order to meet the tax requirements;
  • until the moment of withdrawal of the consent or achievement of the processing goal, but not longer than for 5 years — in reference to personal data processed under consent;
  • until the moment of lodging an effective objection or achievement of the processing goal, but not longer than for 5 years — in reference to personal data processed under legitimate interests of the personal data controller or for marketing purposes;
  • until they become outdated or expire, however not more than for 3 years — in reference to personal data processed mainly for analytical purposes, in relation to use of cookies and website administration.

7. Information about your rights connected with personal data processing

You are entitled to access your personal data, request correction of the data, their deletion and limitation of their processing, to transfer the data and to bring objection against data processing.

You can request execution of your data in the following manner:

  • a. at the e-mail address – gdpr@vasco-electronics.com
  • b. by post at the address – Vasco Electronics, 80-83 Long Lane, EC1A 9ET London.

The request should contain the data allowing us to expressly identify you.

8. The right to lodge a complaint with a supervisory authority

You are also entitled to lodge a complaint with a supervisory authority engaged in personal data protection - to the Information Commissioner’s Office, if you decide that your personal data are processed against the law.

The cookie policy at the website electronic-translators.co.uk.

1. General information

The owner of the website is Vasco Electronics Sp.z o.o. S.K.A. with its seat in Kraków, Poland, hereinafter referred to as the „Shop”.

We respect the right of privacy of the users of the Shop operating by the name: electronic-translators.co.uk. We adopt organizational and technical measures to prevent interfering in the privacy of our users by third parties.

2. Level of protection

Our purpose is to ensure the level of protection arising out of the applicable legal regulations:

  • Regulation 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the GDPR),
  • Act of 18 July 2002 on Providing Services by Electronic Means,
  • Act of 16 July 2004 – Telecommunications Law.

Purchases in our Shop are secured with the SSL protocol that is a special standard of encrypted data transmission. Within the confines of the shop, there are links that direct users to other websites. In order to improve the functionality of the Shop, cookies from other websites can be placed on your device through the links, for example from: Facebook, Twitter and Google.

The privacy and cookie policies of these entities are out of control of the Shop. We recommend that you read the privacy and cookie policies of other websites before using the websites.

3. Glossary

Cookie - information saved on a user’s computer by the Shop which may be read by the Shop when the computer is connected with the Shop again.
System log - information on a user’s computer which is transmitted by the computer at every connection. The system log can contain a number of data, e.g. an IP number which makes it possible to determine the location of the device.
IP address - an individual number which is allocated to every computer connected to the Internet. It can be static or dynamic depending on how it is assigned to a device (on a permanent or temporary basis).
URL address – a web resource locator, most often referred to in the context of a web page address. The address of a web page is based on the URL format.

4. Collecting data

We store server requests which are recognized by URL addresses and which refer to:

  • IP address of the terminal device,
  • name of the user station if identification is possible by the http protocol,
  • username provided during the authorization process,
  • the time of the request,
  • the first line of the http request,
  • the http answer code, the volume of data sent by the server,
  • the refer link of the URL address of the previously visited web page if a user was directed to the Shop by an internal server,
  • information about the user’s web browser,
  • information about errors during transactions.

The data do not allow for direct identification of persons browsing the Shop.

The Shop does not automatically collect any information except for the information contained in cookies.

You can always change the privacy settings of your browser.

How?

5. Cookie Policy

Our website uses cookies, in accordance with Article 173 of the Act of 16 July 2004 – Telecommunications Law. Cookies are IT data, most commonly text files, that are stored on a user’s terminal device. They usually contain the name of the web page which they come from, the duration of their storage and a number.

We use the following types of cookies:

  • session cookies – stored on the terminal device until the user logs out or quits the Shop,
  • permanent cookies – stored on the terminal device for the time determined in their parameters or until the user deletes them,
  • performance cookies – containing information about the way in which the Shop is used,
  • necessary cookies – needed for the correct fulfillment of an order,
  • functional cookies – „remembering” users’ settings and personalizing the service,
  • own cookies – placed by the Shop,
  • external cookies – coming from a different site than the Shop.

These files do not contain information that allow for identification of users and do not make it possible to determine users’ personal data. You can change the scope of data collected by adjusting the settings of the web browser which you use. In order to adjust the settings adequately to your needs and change the conditions for storing or receiving cookies, we recommend selecting the „Help” option of a particular browser.

To change the privacy settings of your browser:

Information about the option to change the cookie settings of the most common web browsers:

Google Chrome:
Click on the menu (top right corner), Settings tab > Advanced. Under „Privacy and Security”, click Content settings. Under „Cookies”, the following settings of cookies can be changed: deleting cookies, blocking cookies by default, allowing cookies by default, keeping cookies and web page data until quitting the browser, allowing or blocking cookies for a specific site.
Internet Explorer 6.0 i 7.0:
In the browser menu (top right corner): Tools > Internet Options > Privacy, Sites button. Select the level with the slider and confirm the change with the OK button.
Mozilla Firefox:
In the browser menu: Tools > Options > Privacy. Activate the box Firefox will: „use custom settings for history”. Selecting, or not, the box Accept cookies decides on the cookies.
Opera:
In the browser menu: Tools > Preferences > Advanced. Selecting, or not, the box Cookies decides on the cookies.
Safari:
In the Safari drop-down menu, select Preferences and click on the Security icon. The level of security is selected here in the „Accept cookies” field.

More information about cookies can be found on https://en.wikipedia.org/wiki/HTTP_cookie or in the „Help” section in the web browser menu.

Every user can set the level of privacy and the type of cookies.

The controller uses cookies to collect information concerning the use of the Shop by the Users. Cookies enable in particular:

    • maintaining the User’s session (after logging in), therefore the User is not required to enter the login and password again on every subpage of the Shop,
    • adjusting the Shop to the Users’ needs, creating viewing statistics.

Questions and complaints concerning this Privacy Policy can be sent to the address: gdpr@vasco-electronics.com.

The entity that places cookies on the Users’ terminal device and that has the access to the cookies is the operator of the Shop electronic-translators.co.uk with its registered headquarters at the following address:

Vasco Electronics Sp.z o.o. S.K.A.
Al. Pokoju 1, CTA/350
31-548 Kraków
Poland