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Privacy and Cookie Policy of the electronic-translators.co.uk website

This document contains information pertaining to processing and protection of users’ personal data regarding the use of the electronic-translators.co.uk website and shop.

General information

The owner of the website is Vasco Electronics Sp.z o.o. S.K.A. with its seat in Kraków, hereinafter referred to as the “Shop”.

We respect the right of privacy of the users of the Shop operating by the name: electronic-translators.co.uk. We adopt organizational and technical measures to prevent interfering in the privacy of our users by third parties.

Level of protection

Our purpose is to ensure the level of protection arising out of the applicable legal regulations:

  • Regulation 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the GDPR),
  • Act of 18 July 2002 on Providing Services by Electronic Means,
  • Act of 16 July 2004 – Telecommunications Law.

Purchases in our Shop are secured with the SSL protocol that is a special standard of encrypted data transmission. Within the confines of the shop, there are links that direct users to other websites. In order to improve the functionality of the Shop, cookies from other websites can be placed on your device through the links, for example from: Facebook, Twitter and Google.

The privacy and cookie policies of these entities are out of control of the Shop. We recommend that you read the privacy and cookie policies of other websites before using the websites.

Glossary

Cookie - information saved on a user's computer by the Shop which may be read by the Shop when the computer is connected with the Shop again.
System log - information on a user's computer which is transmitted by the computer at every connection. The system log can contain a number of data, e.g. an IP number which makes it possible to determine the location of the device.
IP address - an individual number which is allocated to every computer connected to the Internet. It can be static or dynamic depending on how it is assigned to a device (on a permanent or temporary basis).
URL address – a web resource locator, most often referred to in the context of a web page address. The address of a web page is based on the URL format.

Personal data controller

The personal data controller is:

Vasco Electronics Sp. z o.o. S.K.A with its registered office in Kraków at al. Pokoju 1, CTA/350, entered into the register of entrepreneurs of the National Court Register under KRS number 0000421705, REGON: 122581850 and the EU tax identification number: PL6772369151.

Collecting data:

We store server requests which are recognized by URL addresses and which refer to:

  • IP address of the terminal device,
  • name of the user station if identification is possible by the http protocol,
  • username provided during the authorization process,
  • the time of the request,
  • the first line of the http request,
  • the http answer code, the volume of data sent by the server,
  • the refer link of the URL address of the previously visited web page if a user was directed to the Shop by an internal server,
  • information about the user's web browser,
  • information about errors during transactions.

The data do not allow for direct identification of persons browsing the Shop.

The Shop does not automatically collect any information except for the information contained in cookies.

The Shop does not collect, store or disclose to third parties credit card data. Credit card payments are processed by our partner SixPayments, known for its reliability and security of data processing.

When you make a purchase, the we will collect from you, through the Shop or other means of communication, the following personal data:

  • name and surname,
  • delivery address,
  • contact details such as an address for correspondence, telephone number and e-mail.

Providing the above data is necessary for registering, using the Shop and placing an order in the Shop.

You can always change the privacy settings of your browser.

How?

The information collected as referred to above is used for:

  • administration of the Shop,
  • management and recognition of threats on the web,
  • tracking of the movement of users in the Shop for statistical purposes, including with the use of Google Analytics.

In order to use the Shop, users may be asked to provide the following personal data:

  • name and surname,
  • email address,
  • telephone number,
  • address, business name,
  • content of a text message.

Providing the above data by the user is necessary to complete the sales agreement. The detailed scope of data and the information on the scope of their processing are provided in the informational clauses contained in the order forms.

Personal data processing

The data collected as above can be used to adjust the functionality of the Website to users’ needs, to respond to users’ questions addressed to the Website, and to process orders and handle complaints.

The data collected are not transferred to any international organizations or third countries.

The servers used by the Shop are located outside the EU, in the State of New Jersey, in the United States of America.

Personal data collected by means of the forms on the Shop are processed for the purpose and within the scope necessary to fulfill a specific task. The detailed scope of the processing of the data and the duration of their storage is defined in the informational clause contained in the order form.

The Shop adopts safety standards as far as protection of personal data is concerned, using reasonable technical measures, taking into account the character of the processed data and in view of the basis for the processing. In accordance with the GDPR, within the scope of protection of the personal data of customers, the Shop has adopted in particular, but not exclusively: a security policy for protection of the personal data, safeguards and procedures aiming at adequate protection of the data, physical and technical protection mechanisms, a periodical risk analysis regarding the personal data, a procedure for the retention of the data, instructions on administration of the IT system as to protection of the personal data, IT protection mechanisms, rules for the use of equipment, a procedure for carrying out a data protection impact assessment.

The personal data of the users of the Shop (the “Users”) are processed by the controller for the purposes of effecting transactions, running the Shop, ensuring the correct functioning of the Shop, servicing customers and handling complaints.

User’s rights with regard to personal data

You have the right to access your personal data, the right to have your data rectified or erased, or the right to restrict the processing of the data (concerning the data processed on the basis of a consent) and to lodge a complaint to the supervisory authority.

Personal data supervisory authority

The supervisory authority is the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Telephone: 0303 123 1113, Fax: 01625 524510.

You can always request to have your data updated, changed or erased from our database within the scope in which the basis for processing is your consent. The address is mail@electronic-translators.co.uk.

Cookie Policy

Our website uses cookies, in accordance with Article 173 of the Act of 16 July 2004 – Telecommunications Law. Cookies are IT data, most commonly text files, that are stored on a user's terminal device. They usually contain the name of the web page which they come from, the duration of their storage and a number.

We use the following types of cookies:

  • session cookies - stored on the terminal device until the user logs out or quits the Shop,
  • permanent cookies - stored on the terminal device for the time determined in their parameters or until the user deletes them,
  • performance cookies - containing information about the way in which the Shop is used,
  • necessary cookies – needed for the correct fulfillment of an order,
  • functional cookies – “remembering” users’ settings and personalizing the service,
  • own cookies – placed by the Shop,
  • external cookies - coming from a different site than the Shop.

These files do not contain information that allow for identification of users and do not make it possible to determine users’ personal data. You can change the scope of data collected by adjusting the settings of the web browser which you use. In order to adjust the settings adequately to your needs and change the conditions for storing or receiving cookies, we recommend selecting the “Help” option of a particular browser.

To change the privacy settings of your browser

Information about the option to change the cookie settings of the most common web browsers:

Google Chrome:
Click on the menu (top right corner), Settings tab > Advanced. Under “Privacy and Security”, click Content settings. Under “Cookies”, the following settings of cookies can be changed: deleting cookies, blocking cookies by default, allowing cookies by default, keeping cookies and web page data until quitting the browser, allowing or blocking cookies for a specific site.
Internet Explorer 6.0 and 7.0:
In the browser menu (top right corner): Tools > Internet Options > Privacy, Sites button. Select the level with the slider and confirm the change with the OK button.
Mozilla Firefox:
In the browser menu: Tools > Options > Privacy. Activate the box Firefox will: “use custom settings for history”. Selecting, or not, the box Accept cookies decides on the cookies.
Opera:
In the browser menu: Tools > Preferences > Advanced. Selecting, or not, the box Cookies decides on the cookies.
Safari:
In the Safari drop-down menu, select Preferences and click on the Security icon. The level of security is selected here in the “Accept cookies” field.

More information about cookies can be found on https://en.wikipedia.org/wiki/HTTP_cookie or in the “Help” section in the web browser menu.

Every user can set the level of privacy and the type of cookies.

The controller uses cookies to collect information concerning the use of the Shop by the Users. Cookies enable in particular:

    • maintaining the User's session (after logging in), therefore the User is not required to enter the login and password again on every subpage of the Shop,
    • adjusting the Shop to the Users’ needs, creating viewing statistics.

    Questions and complaints concerning this Privacy Policy can be sent to the address: mail@electronic-translators.co.uk.

    The entity that places cookies on the Users’ terminal device and that has the access to the cookies is the operator of the Shop electronic-translators.co.uk, with its registered headquarters at the following address:

    Vasco Electronics Spółka z ograniczoną odpowiedzialnością S.K.A.
    Al. Pokoju 1, CTA/350
    31-548 Kraków
    Poland